Frequently Asked Questions

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A serviced accommodation is a type of accommodation that can be booked on a night-by-night basis and is fully furnished as a home away from home with free Wi-Fi, Smart TV, fully equipped kitchen, laundry facilities and at least a fortnightly cleaning and linen change service. Rates generally reduce as the length of stay increases.

Yes! The price you pay includes all utility, internet and TV bills so there is nothing you need to pay on top. The price also includes a fortnightly clean and linen change. If you wish to have more frequent cleans, this can be arranged at an additional cost.

Yes. Towels and linen are provided and changed fortnightly. More frequent changes can be done upon request.

All our properties are self-check in. You will be emailed the check in instructions 1 day prior to your arrival. The email will also contain a 24 hour emergency contact number should you require any assistance.

Yes, we will require a security deposit hold to be made on your bank card before arrival. The deposit amount is usually around £150 depending on the property size, please refer to the individual property listing for the deposit amount. 

You will be sent a pre check in link before arrival where you can place the security deposit hold. You will also be required to upload a copy of your ID.

The deposit hold automatically gets released a few days after check out providing there is no damage to the property or a break in the Terms and Condition. It may take 3-10 working days after this for the hold to disappear from your account depending on your bank.

You can contact us via below and we would be happy to assist:

• Office Number: +447548650602
• Email: info@agsproperties.co.uk